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Delivery and Refund Policies

Delivery and Refund Policies




1) Delivery, postage and handling costs are quoted on a per order basis depending on the value of the goods.

2) The items bought are delivered to the delivery address provided by the buyer, by Australia Post or courier.

3) We strive to deliver every order as soon as possible. On average we will dispatch stock orders within 72 hours of the order being placed. We dispatch weekdays and delivery times will vary depending on your distance from our dispatch point in Brisbane. Due to stock availability of some products, please allow 21 days for their delivery.



Bistrotea will only refund is the goods have been damaged in transit. Please contact the following at your very earliest if this is the case:

Anita Harilela


Mobile: 0438 166 808